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Energy efficiency

From 1 April 2023 all non-domestic properties must have an Energy Performance Certificate (EPC) rating of at least E. Find out more information on our Energy efficiency legislation page.

Use the links below to find the information you need:

Wychavon District Council work in partnership with Act on Energy to deliver their Energy Efficiency Advice Service. For Energy Efficiency Advice please contact This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 0800 988 2881.

Check the energy efficiency of your home

Improving the energy efficiency of your home can help save money on your bills and reduce your carbon footprint, helping our planet.

There are a number of schemes available to help you with the cost of work to upgrade the energy efficiency of your home.

If you do not know the energy efficiency rating of your home, or would like ideas about how to improve your rating, use the online checker to find out what energy efficiency or low carbon heat improvements may be suitable for your home.

Energy efficiency funding schemes

Home Upgrade Grant Scheme (HUG2)

The scheme aims to enhance the comfort and energy efficiency of lower income households, that rely on heating methods other than mains gas central heating.

Free home energy efficiency improvements for low-income households not connected to mains gas for central heating. The scheme not only reduces a home’s carbon footprint and energy expense but does so at no cost to the resident.

If you are eligible, your property will be assessed to decide which is the most energy efficient improvement.

Priority will be given to the most energy efficient measures, including:

  • external/internal wall insulation 
  • loft insulation/room in roof insulation  
  • cavity wall insulation  
  • air source heat pumps 
  • hot water cylinder insulation and thermostat 
  • digital/smart heating controls

The specific measures and funding that is allocated to your property will depend on its type and structure.

To apply or for more information visit the Home Upgrade Grant Scheme (HUG2) page  on the Worcestershire County Council website.

Energy Company Obligation (ECO)

The Government requires energy companies to provide funding to help improve the energy efficiency of homes, reduce carbon emissions and tackle fuel poverty.

If you are on certain benefits, you may be able to get help funding, all or some, of the cost of some types of insulation or heating systems, such as a replacement boiler.

To qualify you need to be claiming one of the following:

  • Income Support
  • Income related Employment & Support Allowance (ESA)
  • Income based Jobseeker’s Allowance (JSA)
  • Pension Credit Guarantee (not savings credit)
  • Universal Credit
  • Child Tax Credits
  • Working Tax Credits
  • Child Benefit* 
  • Disability Benefits
    – Personal Independence Payment
    – Disability Living Allowance
    – Attendance Allowance
    – Armed Forces Independence Payment
    – Industrial Injuries Disablement Benefit

*based on income thresholds and household composition

Check out the Act on Energy website for more information on funding for energy efficiency improvements.

Advice on renewable energy

  • Installing renewable energy systems in your own home can cut your energy bills and the harmful carbon emissions your household creates.
  • There are many forms of renewable energy including solar panels, wind turbines, ground source heat pumps and biomass boilers.
  • You could also be paid for the energy you generate for seven years as part of the Government’s Renewable Heat Incentive.
  • Find out more about installing renewable energy technology in your home on the Energy Saving Trust website
  • You can also call Act on Energy on 0800 988 2881.

Energy myth-busters

Is it cheaper to leave the heating on low all day or turn it on only when needed?

According to the Energy Saving Trust, the idea its cheaper to leave your heating on low all day is a myth. Having your heating on only when needed, is the best way to save energy and money. Heating controls & programmers can assist with scheduling when needed.

To keep the hot water boiler on all the time, or turn it on & off as needed?

If you have a gas, oil, or LPG (liquefied petroleum gas) central heating system, experts say it will always be cheaper to set & use the system timer, so the hot water comes on only when required.

However, if you use an electrical immersion heater and have an Economy 7 or 10 tariff (where energy is cheaper at night), it's cheaper to heat your water during the night. Making sure your hot water tank is well insulated.

Do electrical devices on standby or chargers left in sockets use energy while not in use?

According to the Energy Saving Trust, any switched-on charger or appliance that is plugged in will still draw small amounts of electricity regardless of whether a device is attached or not.

Do smart meters save money?

Not on their own. Smart meters replace existing gas & electricity meters to measure your usage. This will mean an end to estimated bills as the meter readings are automatically sent to your supplier from the smart meter. However, using your smart meter in home display will help you identify high, medium & low usage periods. The more information you have on your usage the more in control of it you can be. During high usage you can check which appliances are in use & switched on, switch them off & see the change to your energy consumption by checking the display again. The in-home display will allow you to see how much energy was used in the last hour, week & month by kWh & what the costs in pounds & pence.

Is it cheaper to use electric heaters or your central heating systems radiators?

The Energy Saving Trust say electric heaters are one of the most expensive forms of heating. They advise the cheapest way to heat your home is by using an efficient gas central heating system with a programmer, full set of TRVs (thermostatic radiator valves) with a room thermostat.

Is it cheaper to use electricity at night?

If you’re on an Economy 7 or 10 tariff, yes – you’ll pay less for electricity during the night but higher than average during the day. For all other tariffs it doesn’t make any difference.

However, National Grid has introduced Demand Flexible Servicing – Smart meter users can opt in to reduce their demand at peak times and be paid for shifting to non-peak times. 

The difference between controlling the heating with TRVs & the main thermostat

Thermostats will control your boiler and the temperature of the home & each TRV controls the water flow through each radiator, giving you extra control to adjust the warmth of each room with a TRV. This means you can set rooms to be cooler if not in use, in return this will save energy & money.

Will painting radiators black help or using reflective radiator panels help save energy and money?

According to the Energy Saving Trust, painting radiators black will not help. Using reflective radiator panels will prevent heat being lost through the walls behind the radiator, especially uninsulated walls resulting in saving heat & money. You can buy these panels in DIY stores.

Will drying my clothes indoors cause damp & mould?

Its best to try and dry your clothes outdoors if the weather permits as drying indoors can sometimes cause condensation & damp in old & poorly insulated homes. Alternately, try to time your washing cycle with putting clothes to dry during the hours you are using your heating.

According to the National House Building Council, if you need to dry clothes indoors, improve the ventilation by opening the window and closing the door of the room where the clothes are drying, allowing excess moisture to escape.

Using 30-degree celsius washing machine cycles will not clean your clothes

Washing cycles operating at 30 degree celsius cycles can help save money. Most washing detergents are now designed to work just as well at 30C as they would as higher temperatures. Stubborn stains could be removed using a stain-remover & pre-wash cycle to prevent you using the higher temperatures.

Turning the thermostat up high will heat your home quicker

Central heating systems work at the same constant speed regardless of the temperature being set higher, so it will not meet a higher temperature any quicker if set higher.

You cannot have wall insulation an old house where there is no cavity

35% of heat in a home is lost through external walls. There are several ways to insulate walls, if the walls are solid brick without a cavity, you can insulate walls internally or externally. This is called solid wall insulation or internal wall insulation. You may be eligible for a grant to fund this through the Energy Company Obligation (ECO) scheme. Contact your local energy charity, Act on Energy for more information.

Cavity wall insulation will make your home damp

Cavity wall insulation is much more likely to solve problems of damp caused by condensation as this makes the external walls less cold & less prone to damp. For most households, cavity wall insulation has a huge impact on keeping your home warm, losing less heat & reducing the amount of energy used to heat your home.

Smart meter tips

Smart meters are an end to inaccurate energy bills. They provide an accurate reading of your gas and electric usage rather than energy suppliers working with estimates. The smart meter will send your meter readings to your supplier automatically and wirelessly.

A smart meter can support you in monitoring and reducing your energy consumption. You will be able to see what energy your using, when and how much it costs on the in-home digital display. You can use this to your advantage and manage your energy consumption by identifying higher energy usage periods & which appliances are currently in use

Top tips for keeping warm & saving money on energy bills without a financial outlay,

  • Turn radiator TRVs (Thermostatic radiator valves) off in rooms that are not in use. Watch a video on how to use your room & radiator thermostats efficiently.
  • Bleed radiators to prevent ‘cold spots’ & improve the efficiency & heat outlet.
  • Keep all internal doors closed – to prevent heat escaping from rooms that you are heating.
  • Avoid placing furniture & furnishings in front of the radiators to allow the room to heat efficiently, this includes radiator covers.
  • Don’t hang curtains over radiators to prevent heat being pushed up to escape through windows – tuck them up and away, if possible - whilst keeping the windows covered.
  • Turning your thermostat down by 1 degree celsius, although be sure not to compromise your health, ideally & for most residents without health complications this will be between 18 -21 degrees celsius. The Energy Saving Trust has estimated you could save around 10% a year on your energy bills. You could alter the thermostat setting by reducing 1 degree daily, until you find the most comfortable heat setting for your home without compromising your health. Visit YouTube to watch a video on how to use your room & radiator thermostats efficiently.
  • Make good use of your heating controls with a timed programme setting when you are at home, having the heating turn off 20 minutes before you leave will still leave your home sufficiently warm before your exit.
  • Turn off appliances instead of leaving them on standby – the average UK household spends approximately £65 a year powering electrical appliances left on standby, according to the Energy Saving Trust (based on the October 2022 Energy Price Guarantee, for a typical three-bedroom home).
  • Only heat the required amount of water in your kettle – you could save £13 a year on your electricity bill by not overfilling your kettle, according to the Energy Saving Trust (based on the October 2022 Energy Price Guarantee).
  • Ensure lights are switched off when you leave a room – you could save around £25 a year on your annual energy bill, according to the Energy Saving Trust (based on the October 2022 Energy Price Guarantee).
  • Turn down the flow temperature on your gas combi boiler to save money – step by step guidance can be found Walkthrough - Money Saving Boiler Challenge
  • Shower for less time & swap baths for short showers – the typical household could save £95 a year by limiting shower times to 4 minutes & save an additional £20 a year by swapping 1 bath a week for a 4-minute shower according to the Energy Saving Trust (based on the October 2022 Energy Price Guarantee, for a typical three-bedroom home.)
  • Wash dishes in a bowl of hot water to avoid the hot water constantly running, saving money on hot water use & overall water use.
  • Only run washing machines & dishwashers at full capacity to reduce the number of cycles and use lower temperate cycles – use eco settings, if possible. The Energy Saving Trust estimates a saving of £17 per year if you reduce your dishwasher use by 1 cycle per week. In addition, reducing your washing cycle by 1 cycle per week and using settings on a 30-degree cycle instead of higher temperatures could save you £34 per year (based on the October 2022 Energy Price Guarantee, for a typical three-bedroom home.).
  • Avoid tumble dryers and use drying racks inside or washing lines outside where possible in warmer weather – The Energy Saving Trust estimates a saving of £70 a year by avoiding the use of a tumble dryer (based on the October 2022 Energy Price Guarantee, for a typical three-bedroom home.) Remember to open windows slightly for good ventilation when drying clothes indoors to prevent damp & condensation in your home.
  • Talk to your supplier as soon as possible if you’re struggling with energy costs, they have an obligation to work with you on payment plans.

Energy Saving Trust – Short hack video

Save £564 on your energy bills: Visit YouTube to watch a video on quick & easy tips for saving money on your energy bills (based on the October 2022 Energy Price Guarantee, for a typical three-bedroom home).

Top tips for keeping warm & saving money on energy bills with a small financial outlay,

Saving based on the October 2022 Energy Price Guarantee for a typical gas-fuelled semi-detached property.

Energy Saving Trust – Draughtproofing & insulation short video

Cost comparison of cooking appliances

With air fryers, slow cookers, ovens & microwaves there’s a lot of appliances to choose from when cooking.

Based on the October price cap & calculations below, you can review which the most cost effective depending on the length of cooking time for each appliance, remembering that all makes & models have various power usage.

  • Using an 800W microwave for 15 minutes will cost roughly 7p
  • Using a 1500W air fryer for 1 hour will cost roughly 51p
  • Using a 200W slow cooker for 5 hours will cost roughly 34p or roughly 7p per hour
  • Using a 2000W electric hob for 1 hour will cost roughly 68p 

Calculating the cost of your own devices & appliances

Every appliance has a power rating which is usually given in Watts (W) or kilowatts (kW) - 1000W is equivalent to 1kW.

Each brand, model & size of appliance will vary, the Watt (W) or kilowatts (kW) can usually be found printed on the appliance or in the user manual. This figure (W or kW) tells you how much electricity is needed to for the appliance to work but, the amount of overall electricity it uses depends on how long the appliance is turned on.

To calculate the overall amount of electricity the appliance will use whilst cooking, multiple the appliance wattage by the number of hours you will use the appliance and divide this number by 1000 to get the daily kilowatt hour.

For example, you want to use your electric hob which is 2000w for 1hr

2000W x 1 (hour) ÷ 1000 = 2 kWh

Now to calculate the cost…

Electricity is sold by kWh, currently electricity is capped at 0.34p/kWh (usually displayed on your bill as units, check this as yours as you may pay less if you’re on a fixed deal).

Using the daily kilowatt-hour (kWh) you calculated previously, multiple again by the cost of electricity, which is currently capped at 0.34p/kWh

For example, 2000W Electric hob used for 1hr = 2 kWh

2kWh x 0.34 = 0.68p

Total cost for using the 2000W electric hob for 1 hour is 68p.

For an online compassion calculator, visit Electricity Cost Calculator - How much do your appliances, heaters cost to run? (sust-it.net)

Ways you can save money and energy

By taking some simple energy saving measures you can save money on your bills.

Top energy saving tips

  • Reduce your boiler flow temperature - follow Nesta's simple guide to reducing your boiler flow rate
  • Use smart technology to control your heating
  • Turn your thermostat down 1 degree (your home should be a minimum temperature of 18 degrees celsius)
  • Switch your appliances off stand-by 
  • Use a bowl to wash up in 
  • Replace all your bulbs with LEDs 
  • Turn off lights when you’re not in the room
  • Draught proof doors and windows
  • Spend one less minute in the shower each day
  • Do one less load of laundry a week
  • Fill the kettle with just the right amount of water

Check out more ways to cut your bills from the Energy Saving Trust.

Switch energy provider

This is one of the easiest things you can do to save you money on your bills.

Get a smart meter

A smart meter will give you near to real-time information on your energy consumption to help you manage your energy use and save money, as well as reduce your carbon footprint. It also means your billing will be more accurate as information will be sent direct to your energy provider. Smart meters can be installed for free.

Find out more about how to get a smart meter on GOV.UK

Join an energy switching scheme

Energy switching schemes join groups of people together. Energy companies then bid for the right to supply those individuals to supply their gas and electricity. Because it is one bulk contract, members of the scheme benefit from a lower price. Auctions take place three times a year.

Advice on keeping warm this winter

If you are not very mobile, aged 65 or over, or have a health condition such as hear or long disease, it is important you keep warm. You must heat your home to at least 18 degrees Celsius.

Read advice from the NHS on how to keep warm during the winter.

How we are reducing fuel poverty and energy use

We have an important role to play in supporting our residents to reduce their energy use and to improve the energy efficiency of homes across out district. 

Our Home Energy Conservation Act Plan (HECA) sets out how we will work with partner organisations to improve energy efficiency and reduce fuel poverty. You can also read about our current achievements and our future plans.

pdf Read the 2022 HECA report (222 KB) .

This links to actions in our new Intelligently Green plan, which sets out how we are tackling climate change. Read Intelligently Green plan.

Green Homes Grant / Local Authority Delivery Scheme

To find out more information, Visit Act On Energy website or by contacting them on 0800 988 2881 to find out more on the scheme, and whether you are eligible.  

For specialist advice

Are you about to become homeless and in need of help?

The Housing Team can advise you about your rights and try to help prevent you from becoming homeless.

If you are at risk of homelessness within 56 days, please use our online form to make a homelessness application or browse the information below for advice.

Use the links below to find the information you need:

My relationship with the people I live with has broken down

A Housing Needs Advisor can give you advice around your rights. We can also advocate on your behalf with friends or family to try and arrange a suitable solution to keep you in your home. We can also refer you to more specialist support as a household which may include counselling to help you resolve and mitigate against any future problems. Family and friends are a vital support system and we will do all we can to help you sustain those relationships for the future.

I am renting from a private landlord and have been served a notice to quit

A Housing Needs Advisor can check your notice to make sure it is legally compliant and explain the contents if you are not sure. We will also negotiate with your landlord to try and rescue your tenancy wherever possible. We will also outline your options for alternative accommodation which may include other Private Rented Sector Accommodation or rented accommodation through Wychmove: our social lettings agency service. Learn more about Wychmove.

Citizens Advice and Shelter also have lots of helpful online tools to make you aware of your rights.

I am a young person and my parents have asked me to leave

Young people who are at risk of homelessness will sometimes have different options to people who are slightly older because they often have not held their own tenancy before. A Housing Needs Advisor and Young Persons Pathway Worker will work with you and your parents to try and mediate and keep you in your accommodation.

The Housing Team work closely with other partners to provide specialised advice to young people on their options and access the appropriate support. Some of these may include; the YMCA or Social Services.

I am renting my home but it is not fit to live in due to disrepair

If your property is in disrepair this can be very distressing and our initial advice would be that you try to report this to your landlord so they can complete the repairs. If the landlord fails to make the property habitable, the Private Sector Housing Team will work with you and your landlord to assess the property and work to get this repaired to an appropriate standard.

To contact the Private Rented Sector Housing Team, please call 01386565000 and press Option 4 to be directed to a member of the team.

I have mortgage arrears and I'm at risk of losing my house

Mortgage arrears are considered on a case by case basis. Housing Needs Advisors will support you to seek financial advice from our Financial Inclusion as well as specialist legal advice where appropriate.
Citizens Advice can also advise on mortgage arrears. They operate drop in services in Malvern, Evesham and Droitwich.

I have rent arrears and am at risk of losing my home

The Housing Options Team can give you personal advice and refer you to other agencies who may be able to help. They may also be able to assist you to apply for benefits or may be able to speak to your landlord to help prevent you from becoming homeless.

If you cannot pay your rent, you have missed rent payments or you are worried that your payments are not being made, sort things out as soon as you can. Even if you have other debts, make sure you deal with your rent arrears first.

Things to do to help you get back on track

Make a list of all your debts and identify the most important that you need to tackle first such as your rent, council tax, gas, water and electricity charges.

Write down all your income and expenses and work out a personal household budget to help you decide how much you can afford to pay to each of the people you owe money to.

Consider seeking advice from a debt advice agency such as National Debtline or Stepchange. You can also organise an appointment with our Financial Inclusion Officer who can support you with localised advice.

View National Debtline website

View Stepchange website

Most importantly, talk to your landlord - try to reach an agreement about paying off the arrears, but do not agree to pay more than you can afford.

I have received a summons calling me to court about a housing matter

It is very important that you attend court in order to make the judge fully aware of your personal circumstances. Housing Advisors can support you to understand what might happen in court and what your options are.

My home is no longer suitable because of an illness or disability

If you are a Housing Association Tenant, you should contact your Housing Officer at the earliest possible opportunity to discuss transfer opportunities or possible adaptations to your home.

If you own your own home or rent a property private, please contact Adult Social Care at Worcestershire County Council.

Relieving Homelessness

Are you already homeless and not sure what you need to do next?

There are several things the Housing Options Team can do to help you to resolve your housing issues.

If you are worried about becoming homeless then get in touch as soon as possible so we can help you to understand your options. If you are homelessness within the next 56 days then you can use our online self-referral form to make a homelessness application.

View online self-referral form

More information 

Use the links below to find the information you need:

How do I know if I am eligible to get support from the Local Authority?

We can provide different types of support for different people, however, if you are a person from abroad and unable to make a claim for benefits you may not be eligible for assistance from the council. This is not a general statement and it is always worth making a Homeless Application to find out.

Even if you are not eligible for formal assistance, you will be provided with advice about how to reconnect with your country origin or to seek legal advice to gain status in the United Kingdom.

We may also decide not to provide formal assistance if you are not homeless or threatened with homelessness within 56 days.

The homelessness law covers more than being out on the streets. You will be considered homeless or under threat of homelessness if:

  • You have nowhere to live in the United Kingdom or elsewhere.
  • You are afraid to go home because someone living there has been or may be violent to you or your family.
  • You have nowhere you can live together with all your family.
  • You do not have the owner's permission to stay, e.g. you are a squatter.
  • You have been locked out of your home.
  • You have somewhere to stay but it is not reasonable for you to do so, e.g. following violence, threats of violence or harassment.
  • Your home is a boat, mobile home or caravan and you have nowhere to put it.
  • You have been given Notice to Quit by your landlord.
  • You have been taken to Court by your mortgage lender for arrears and the Court has said you must leave.
  • You have been living with friends and they have asked you to leave.

Will I get Interim/Temporary Accommodation if I am homeless? 

We will, in some cases provide interim accommodation to homeless households. This will only happen if there is a reason to believe the household is homeless, eligible and in priority need. This is a form of emergency accommodation and is provided whilst we investigate what further duties might be owed to you.

If you are given interim accommodation it could be a hotel, a Bed & Breakfast or other forms of shared accommodation. We will try to find accommodation in the local area but sometimes we may have to move you away from your preferred area temporarily.

Whilst we know this accommodation is not suitable long term, it is designed to safeguard you in an emergency. However, we do commit to ensuring that families with dependent children are not placed in B&B or hotel accommodation for longer than 6 weeks.

If we do not think there is a reason to believe you are homeless, eligible and in priority need, they will not place you in interim accommodation. However, we can advise on other emergency options like friends and family.

What does it mean if I am owed the Relief Duty?

Once we have agreed that you are eligible and you are homeless, you will be owed the Relief Duty. This means that we will work closely with you for 56 days to support you to find new accommodation.

You will have a full assessment and Personalised Housing Plan, where we will agree on tasks that we can both do to resolve your homelessness problem.

Accommodation options could include:

What is priority need?

There are lots of homeless people across the UK. Some people need more help from the Council than others. Households that are considered to need the most help are households in priority need. To be considered to be in priority need, you must fit in to the following criteria:

  • Have dependent children living with them
  • Are pregnant
  • Are a person aged between 16-17 (unless a 'relevant child', or a child in need, owed a duty under s.20 of the Children Act 1989)
  • Are under 21, and in care or fostered between the ages of 16-18
  • Are 21 or more, and vulnerable as a result of having been looked after or fostered (except for 'relevant students')
  • Are vulnerable due to old age, mental illness or handicap, or physical disability
  • Are vulnerable due to having been a member of Her Majesty's regular naval, military or air forces
  • Are vulnerable due to having been in prison
  • Are vulnerable as a result of violence from another person, or vulnerable due to another special reason
  • Are homeless due to flood, fire or other disaster

What does intentionally homeless mean?

This means that we think you chose to leave a home which you could have stayed in, or that it was your fault that you lost your home, or you unreasonably failed to take up accommodation which was available to you.

This would apply if:

  • You chose to sell your home when there was no risk of losing it.
  • You lost your home because of wilful and persistent refusal to pay rent or mortgage payments.
  • You have neglected your affairs having disregarded advice from a qualified person.
  • You voluntarily gave up adequate accommodation in this country or abroad without first having found secure accommodation to move into, when it would have been reasonable for you to stay there.
  • You have been evicted for anti-social behaviour.
  • You have voluntarily resigned from a job with tied accommodation where circumstances indicate it would have been reasonable to continue in the employment.
  • You entered into an arrangement causing you to leave accommodation which was otherwise available to you.
  • When a homelessness application is made, the officer dealing with your application will have to check to see if you have deliberately done something or deliberately not done something that resulted in you becoming homeless. If you are considered "intentionally homeless", we may only have to provide temporary accommodation for a reasonable period of time, possibly 28 days, while you make your own arrangements to find alternative accommodation.

Specialist Advice

Some households who become homeless may have different pathways they can follow and will get specialist advice dependent on their situation. Wychavon District Council tries to consider everyone’s individual circumstance to ensure they get the support they need.

More information

Use the links below to find the information you need:

I am fleeing domestic abuse, who can help me?

If you are fleeing Domestic Abuse, we have a duty to support you to flee to emergency accommodation. This might be a Refuge or Interim Accommodation until we can work together to develop a permanent housing plan for you. Some options could include social housing, private rented accommodation or supported accommodation, depending on your circumstances.

Domestic Abuse is an incredibly scary and distressing situation. Housing Needs Advisors can support you to get the right support so you can work through the emotional impact of Domestic Abuse.

Support might include help from services like the National Domestic Abuse helpline website or Women's Aid website. This might also include local support services like the Dawn Project. Visit Domestic Abuse Working Network page on Worcester Community Trust website

I am a care leaver and I am homeless

Depending on your age and circumstances, we can help you with your accommodation and finances, as well as advice on how to live independently.

To qualify for the most help, you must have spent a total of 13 weeks in care from the age of 14. This must include at least a day when you were 16 or 17.

Help from the council's children’s services department can start when you turn 16 and last until you’re 21, or until you finish training or higher education.

As a care leaver aged between 18 and 20, you’ll be in priority need for emergency housing from the council’s housing department if you’re facing homelessness.

This applies even if you spent as little as 1 night in care when you were 16 or 17.

If you’re a 16 or 17-year-old care leaver and are homeless, the council will probably refer you to social services. But the housing department must provide you with emergency accommodation until children’s services can find you somewhere to live.

I am homeless and am or have previously been in the armed forces

The government has made a commitment to support ex-forces. It is committed to ensuring that service personnel, veterans and their families have the support they need and are treated with the dignity they deserve.

To deliver this commitment, the Armed Forces Covenant outlines the positive measures being taken by government to ensure that the Armed forces community face no disadvantage, compared to other citizens in the provision of public and commercial services.

View Armed Forces Covenant website

I am about to leave hospital but I don’t have anywhere to go

You should tell the hospital nursing staff as soon as possible, so that they know that you will be homeless when you are discharged. They will ask the hospital discharge team to help if they can.

The discharge team may refer you to our housing advice team. We will assess your situation and you may be offered temporary accommodation in certain circumstances. If you are within 56 days of discharge, and have no home to return to, our housing options team will support you whilst we decide if we have a duty to re-house you. We’ll also offer you advice and support.

I am about to be released from prison but don’t have anywhere to go

If you in prison and don’t have anywhere to go when you are released, you should let the prison team know as soon as possible. Most prisons have a housing advice and resettlement service called Through the Gate which is set up to help you find a suitable housing option when you are released from prison.

You can also apply for the grants before release; these include a £46.00 discharge grant or a £50 grant towards your first nights accommodation. You should let the prison team know as soon as possible if you want to access this.

If you are not allowed to stay at your old address because of your offence, prison staff may refer you to the Bail Accommodation Support Scheme who will help you find an address that is suitable. You can also contact NACRO’s Resettlement Advice Line on 03001231999 for further advice.

Our Housing Advisors will support you to understand both your emergency and long term options. We will work closely with probation and prison teams to support you to find a suitable accommodation offer.

I am over the age of 55 and am threatened with homelessness or homeless

If you are over the age of 55, you are eligible to apply for accommodation that is sheltered. Sheltered housing is accommodation specifically designed for older people to allow them to live independently.

It usually consists of self-contained flats with communal facilities. In most cases, it’s available to people aged over 60, although some schemes may be open to those over 55 years old. When used exclusively for older people, it’s sometimes called retirement housing. If the accommodation is part of a care home complex, it's also known as close care.

Housing Advisors will support you to apply for Sheltered Accommodation via our Housing Register, Home Choice Plus. You can read some more information on how this works on the Home Choice Plus website.

Affordable housing

One of our roles is to increase the supply of affordable new homes within Wychavon. We do this by working with a number of different partners. 

You can find out more information about who we work with to increase the supply of affordable homes on this page.

Housing Associations

Housing Associations are responsible for building and then letting or selling new affordable homes. The following housing associations are working hard to develop new affordable homes in our district:

Homes England and the Regulator of Social Housing

Homes England is a public body whose responsibilities include increasing the number of new homes built in England by providing funding to support their creation.

Find out more about funding for affordable homes on the Homes England website.

The Regulator of Social Housing is responsible for the regulation of ‘registered providers', such as housing associations, in England.

Developers and house builders

Section 106 Agreements

Many affordable homes on new housing schemes are built as a result of planning policies requiring them to be provided. In these cases, and also in the case of community-led schemes, developers are required to sign a legally-binding agreement to secure delivery of the required affordable homes. These agreements are known as planning obligations or Section 106 Agreements.

Planning Policy - Affordable Housing Threshold

The South Worcestershire Development Plan (SWDP) was adopted on 25 February 2016 and it included policies for seeking developer contributions towards infrastructure including affordable housing (Policy SWDP15). That policy requires affordable housing contributions from sites which include 1 dwelling or more, including conversions.

The Affordable Housing Supplementary Planning Document (SPD) was published in October 2016 and provides further guidance to developers on the councils approach relating to the delivery of affordable housing across the three south Worcestershire Councils (Wychavon, Malvern Hills and Worcester City).

In July 2018 the Government published a revised version of its National Planning Policy Framework (NPPF) (amended in February 2019) setting out a new national threshold for the provision of affordable housing.

The NPPF is a material planning consideration and the 2019 version post-dates the adoption of SWDP and the South Worcestershire Affordable Housing SPD. 

Types of affordable housing

The are many types of affordable housing. These include:

  • Affordable housing for rent through a housing association
  • Build to Rent (also known as Affordable Private Rent) – properties available to rent under the private rented sector. The rent levels are at least 20% below local market rents (inclusive of service charges if applicable) for the same or equivalent property. Usually, tenancy agreements of three years or more are offered. Find out more about Build to Rent on the Government's website.
  • Starter homes. If you are a first- time buyer, the Starter Homes scheme could help you buy a new-build home with a 20% discount. You must be below the age of 40.
  • Discounted market sales housing. This is where you purchase a home at a discounted rate which is usually at least 20% less than the market value, and when you come to sell, the property will be sold at the same discounted percentage. For a copy of the Discount Market Sales application form, please email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Shared ownership. This is where you buy a share of your home (between 25% and 75%) and pay rent on the rest. Shared Ownership properties can be purchased from a housing association. Find out more about shared ownership on the Government's website.

You can learn more about the scheme and what it has to offer by reading the Shared Ownership advice on the Own Your Home website.

Shared Ownership Units for sale

Pershore

  • Wescott Rise – Westcott Way Pershore WR10 1RH. Plot 54 – 3 bed end terraced home. Highly energy efficient modular build. £165,000 based on a 50% Share.
  • Wescott Rise – Westcott Way Pershore WR10 1RH. Plot 34– 3 Bedroom end terraced with en-suite. Highly energy efficient modular build. £182, 000 based on a 50% Share.
  • Wescott Rise – Westcott Way Pershore WR10 1RH. Plot 37 – 3 Bedroom end terraced with en-suite. Highly energy efficient modular build. £182,000 based on a 50% Share.
  • Wescott Rise – Westcott Way Pershore WR10 1RH. Plot 48– 3 Bedroom end terraced. Highly energy efficient modular build. £177,500 based on a 50% Share.
  • Wescott Rise – Westcott Way Pershore WR10 1RH. Plot 49– 3 Bedroom mid terraced. Highly energy efficient modular build. £175,000 based on a 50% Share.
  • Wescott Rise – Westcott Way Pershore WR10 1RH. Plot 50– 3 Bedroom end terraced. Highly energy efficient modular build. £177,500 based on a 50% Share.

All properties are available to buy now. For more information or to register your interest, visit the bdht.co.uk website.

Identifying housing need

As a council, we regularly assess and puts in place plans to meet local housing needs, including affordable housing needs.
We assess housing need by:

  • Strategic Housing Market Assessment
  • Housing Register data
  • Housing Needs Surveys

To address this need, we expect a percentage of most new housing developments to be affordable housing.

More detailed affordable housing requirements in terms of types, sizes and tenures are fixed on a site by site basis after considering: the housing needs of the district; any site-specific issues; and, in rural areas, the locality. However, as regards tenure, based upon the Strategic Housing Market Assessment the council normally expects the affordable housing to be 80% social rented and 20% intermediate housing products.

Housing needs surveys

We carry out rural housing needs surveys to help us understand the housing requirements in the district. The surveys are completed by households in the selected parishes. Each survey provides data that can be used to inform the planning of new housing developments and demonstrate the need for increased affordable housing.

Once the survey is closed, a report will be published and available on our website.

Discount Market Scheme (DMS) units for sale

Harrison Gardens, Rushwick, Worcester, Worcestershire, WR2 - 2-bedroom semi-detached property - Discounted sale price £198,750 (25% discount applied)

Can I sell my Discount Market Scheme property?

You may sell the property at any time, but you must notify Wychavon in writing of your intention to sell your affordable home. In order to confirm the value of your property, you will need to obtain and provide the council with two written valuations for the full Open Market Value of the property from two reputable local estate agents. This must also be submitted on the estate agents headed paper. The sales value is then calculated and agreed upon by taking the average of these two valuations and applying the purchase discount. This is then the maximum sales value which you can sell at through your chosen estate agency.

These can be sent to This email address is being protected from spambots. You need JavaScript enabled to view it..

As this scheme is part of the Affordable Home Ownership scheme, prospective buyers must be eligible for affordable housing and satisfy the requirements of the original Section 106 agreement. The local connection eligibility details will be provided to the estate agent selling the property. Gross annual household income at the date of application for a DMS unit must not exceed £80,000 to be eligible.

The property must be sold with the same discount percentage that you received when purchasing the property, and valuations must be submitted to the Local Authority and a 70% Discounted Price agreed.

Discount Market Scheme (DMS) units for sale

 

DMS Mailing List

If you are interested in Affordable Home Ownership, we hold a mailing list of people who would like to know when properties become available. If you would like to be added to this mailing list, please detail your local connection to a specific parish or district, and email your details to This email address is being protected from spambots. You need JavaScript enabled to view it..

Useful documents

Wychavon 50th anniversary logo